FAQ

Frequently Asked Questions

How much does the program cost?

The program is funded by the School of Social Work as well as the Student Technology Fee (STF) which is included in the cost of quarterly tuition. So long as you are enrolled for the current academic quarter, you may participate in the program at no additional charge. Fees will apply if the equipment is lost, damaged, or stolen while in your possession.

I am enrolled at UW Bothell/Tacoma. Can I borrow equipment?

Both UW Bothell and UW Tacoma maintain their own equipment loan programs and, as such, students enrolled at those campuses are not eligible to borrow equipment through STLM.

I need equipment today. What should I do?

Please review https://techlending.socialwork.uw.edu for exact equipment availability to see what is immediately available at the SSW Site. Walk-ins are the only way to receive equipment. Equipment inventory may be limited. The Seattle Campus STLP is also available.

How long may I keep the equipment?

All reservations are limited to 14 workdays. Extensions are possible, but not with the exact same equipment.

What if I need an extension?

Short Extensions may be granted on a case-by-case basis with advance notice. Please submit your extension request to sswtech@uw.edu at least seven (7) business days prior to the equipment due date. Extension requests without sufficient notice or justification will not be considered.

May I renew equipment for the next quarter?

SSW does not offer reservation renewals over multiple reservation requests of the same equipment as it adversely impacts subsequent reservations/students.

May I checkout/return equipment at a different office?

No. All equipment must be checked out and returned from the same location for which you made the original equipment reservation.

What applications are installed on laptop computers?
  • Office 365 – includes publisher and OneNote
  • Microsoft OneDrive
  • Skype for Business
  • MS Teams
  • Adobe Acrobat Reader DC
  • BIG-IP Edge Client
  • Zoom
  • Microsoft Edge
  • Google Chrome
  • Mozilla Firefox
  • VLC Media Player
Help! What is the laptop computer password?

Your active UW NetID.

Is the program providing portable hotspots for internet access

We are not offering wi-fi hotspots for home internet connectivity at this time.

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Announcements

This program is nearing its beta testing phase soon.